I’ve been a firefighter for over 25 years. I’ve always felt the need to have a personal sized rescue tool to save myself and others in tough situations. Over the years I’ve carried numerous tools in my pockets to do the job. When I bought my LifelIne Gen I tool it did all I needed plus more….and it hung on my coat at the ready for over 5 years. The tool is easy to deploy 1 handed, cuts thru seatbelts, wires, sheetrock, and just about any other material I needed it for. When I lost it at a fire scene, I was all set to order a new one when I noticed their worry-free loss and replacement policy. I didn’t get the hassle from customer service I thought my request would bring, instead, I received a call back from the creator of the rescue tool, asking how I had used it and how well it worked for me over the years. Within a week I had a new tool hanging from my gear….this tool was created by firefighters, for firefighters, and they certainly know how to support members of the fire service…thank you for all you do!
Chief New Haven Vol Fire Dept. New Haven NY